Scope of this policy
This policy applies when you visit our website, submit or prepare a contact inquiry, schedule a strategy call, communicate with Avaunt, or engage Avaunt for consulting or implementation services.
Third-party websites, scheduling tools, platforms, and services may maintain their own privacy policies. This policy does not replace those third-party policies or a client-specific services agreement, statement of work, or data-processing agreement.
Information we collect
Information you provide
Depending on how you interact with Avaunt, you may provide:
- Name, email address, company, and role or title
- Phone number or website address, when voluntarily provided
- Messages, form responses, scheduling details, and correspondence
- Project, workflow, system, or business information
- Files or materials voluntarily submitted for review
- Contractual, billing, and business-record information for clients
The website contact form currently prepares an email in your own email application. Avaunt receives the information only if you send that email.
Information collected automatically
Our hosting infrastructure and connected services may automatically process limited technical information such as IP address, browser and device type, operating system, referring page, pages requested, date and time, approximate location derived from IP address, and performance, security, or diagnostic information.
How we use information
We may use information to:
- Respond to inquiries and schedule consultations
- Evaluate potential engagements and prepare proposals
- Deliver contracted services and manage client relationships
- Process payments and maintain accounting and business records
- Improve the website, services, workflows, and communications
- Maintain security and prevent fraud, misuse, or disruption
- Comply with legal obligations and enforce agreements
- Send service-related and administrative communications
- Send marketing communications where permitted by law
You may opt out of marketing email by using the unsubscribe method provided in the message or by contacting us. Service-related messages may still be necessary for an active engagement.
Third-party services
Avaunt may use providers supporting website hosting, scheduling, email, CRM, payments, cloud storage, project management, analytics, automation, and AI-enabled service delivery. We may also use qualified contractors and implementation partners. These providers maintain their own terms, security practices, and privacy policies. The specific platforms used for a client engagement may be addressed in the applicable agreement or statement of work.
AI and automation
Avaunt may use AI-enabled and automation tools to organize information, prepare drafts, analyze workflows, support research, assist with service delivery, and improve operational efficiency. We apply human review where appropriate to the task and context.
Not all information is processed by AI. Client-specific data handling may also be governed by a services agreement, statement of work, data-processing agreement, or the terms of platforms approved for the engagement.
Retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, client service delivery, legal and accounting obligations, dispute resolution, security, and enforcement of agreements.
Avaunt uses reasonable administrative, technical, and organizational safeguards appropriate to the information and context. No system or transmission method can be guaranteed to be completely secure.
Your privacy choices and rights
You may ask to access, correct, or delete personal information, opt out of marketing communications, or ask questions about our data handling. Rights and exceptions vary by jurisdiction, and we may need to verify your identity before completing a request.
California and other US state rights
Depending on applicable law and Avaunt's obligations, residents of California or other states may have additional rights concerning access, correction, deletion, portability, or certain disclosures and uses of personal information. We will evaluate verified requests under the law that applies to the request and our business.
International visitors and children
The website and services are primarily operated from the United States. Information may be processed in the United States or other locations where service providers operate.
The website and services are intended for business users and are not directed to children under 13. Avaunt does not knowingly collect personal information from children through this website.
External links
The website may link to third-party sites or services. Avaunt does not control and is not responsible for their content, availability, security, or privacy practices.
Updates to this policy
We may update this Privacy Policy as our practices, services, or legal obligations change. The revised policy will be posted here with an updated “Last updated” date.